Job Description

Job Details

  • Pay: £13.63 per hour
  • Hours of Work: Monday to Friday 8:30am – 4:30pm or Monday to Friday 9:00am – 5:00pm
  • Duration: Temporary (2 months)
  • Benefits: Weekly pay, free parking, modern office environment, full training provided, friendly team environment, canteen facilities

Job Role

As a Customer Service Assistant , you will be the first point of contact for members of the public, handling inbound enquiries via telephone, email and face‑to‑face interactions. The role includes gathering relevant information, directing enquiries to appropriate internal departments, updating internal systems, carrying out data entry duties, supporting administrative processes, booking appointments, handling complaints professionally, and working to agreed service standards.

Essential Skills, Experience, or Qualifications

  • Previous customer service experience
  • Empathy and a customer‑fo...

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