Customer Service Assistant

We are working closely alongside a Local Authority in West Lancashire to assist with the appointment of a Customer Service Assistant, on a 1.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £13.63 - £17.73 per hour

Summary:

The Customer Service Advisor will provide an efficient, professional, and customer-focused service as the first point of contact for residents, visitors, and service users of the Council. The role involves handling enquiries across multiple channels, including face-to-face, telephone, and electronic communications, ensuring customers receive accurate information and timely resolutions to their queries.

Responsibilities:

• Act as the first point of contact for customer enquiries across a range of Coun...