Job Description
Customer Service Assistant
Location: Basingstoke - onsite presence 4 days a week
Pay Rate: £15 per hour
Shifts: Monday to Friday 9:00-17:00 (finish at 15:30 on Friday)
As a UK Customer Service Representative, you will play a pivotal role in managing Clinical and Industrial customer accounts throughout the whole of the United Kingdom. Ensuring seamless communication in the resolution of any delivery delays, technical queries and/or finance issues.
With flexibility to work from home as needed.
Responsibilities:
* Oversee customer master data, which will require updating as necessary. This is vital for data protection and auditing purposes.
* Raise quotations, orders and schedule agreements to the required service level agreed.
* Handle telephone enquiries, maintaining good working relationships with customers and communicate daily on any issues affecting service.
* Engage with other departments within Thermo Fisher, building positive relatio...
Location: Basingstoke - onsite presence 4 days a week
Pay Rate: £15 per hour
Shifts: Monday to Friday 9:00-17:00 (finish at 15:30 on Friday)
As a UK Customer Service Representative, you will play a pivotal role in managing Clinical and Industrial customer accounts throughout the whole of the United Kingdom. Ensuring seamless communication in the resolution of any delivery delays, technical queries and/or finance issues.
With flexibility to work from home as needed.
Responsibilities:
* Oversee customer master data, which will require updating as necessary. This is vital for data protection and auditing purposes.
* Raise quotations, orders and schedule agreements to the required service level agreed.
* Handle telephone enquiries, maintaining good working relationships with customers and communicate daily on any issues affecting service.
* Engage with other departments within Thermo Fisher, building positive relatio...
Ready to Apply?
Take the next step in your AI career. Submit your application to Manpower UK Ltd today.
Submit Application