Job Description
Become a vital part of FCC as a Customer Service Assistant, focusing on enhancing the overall customer experience in a hybrid work environment. Utilize your organizational skills to manage office operations efficiently.
In this role, you will be the first point of contact for customers, ensuring smooth office functioning while working alongside Relationship Managers and Customer Service Managers. The position emphasizes strong administrative capabilities and exceptional customer service skills to maintain and document relationships effectively.
Key Responsibilities:
• Provide friendly customer service at the reception
• Manage documentation and maintain filing systems
• Process transactions, mail, and daily banking
• Coordinate office operations and support district events
• Resolve operational issues proactively
Requirements:
• Certificate in office administration or 1 year related experience
• General knowledge of administrative processes
• Proficienc...
In this role, you will be the first point of contact for customers, ensuring smooth office functioning while working alongside Relationship Managers and Customer Service Managers. The position emphasizes strong administrative capabilities and exceptional customer service skills to maintain and document relationships effectively.
Key Responsibilities:
• Provide friendly customer service at the reception
• Manage documentation and maintain filing systems
• Process transactions, mail, and daily banking
• Coordinate office operations and support district events
• Resolve operational issues proactively
Requirements:
• Certificate in office administration or 1 year related experience
• General knowledge of administrative processes
• Proficienc...
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