Job Description

We are searching for polite, professional individuals interested in creating amazing experiences for customers over the phone.

Benefits

  • Medical, Dental, Vision (Eligible after 30 days)
  • Tuition Reimbursement
  • Paid Time Off
  • Casual Dress Code
  • Premium discount offerings (movie tickets, amusement parks, gyms, etc.)
  • Performance Bonus

    • Responsibilities

  • Answer inbound calls and greet customers with energy and enthusiasm
  • Collaborate as part of a team to accomplish individual and team results
  • Understanding and striving to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Meets department productivity and quality standards.
  • Strive for first call resolution and take true ownership of customer needs and issues
  • Demonstrated expertise in knowledge of policies and procedures related to client policies
  • Utilizing soft...

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