Job Description
**Company** Horizon Air
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
As a working leader of the Customer Service group, the Customer Service Team Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Customer Service Agents.
**Key Duties**
+ Leads the Customer Service Agents on shift and is responsible for the success of a team’s ability to achieve the mutually established goals of Horizon Air and Alaska Airlines.
+...
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
As a working leader of the Customer Service group, the Customer Service Team Captain will assume the responsibility and accountability of the team while leading, directing, motivating, evaluating and approving the work of the Customer Service Agents.
**Key Duties**
+ Leads the Customer Service Agents on shift and is responsible for the success of a team’s ability to achieve the mutually established goals of Horizon Air and Alaska Airlines.
+...
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