Job Description

On-site - Rizal No Exp Required High/Senior High School Full-time

Company: Alorica

Account: Non-Voice / Chat Support

Work Location: Cubao, Marikina

Work Set-up: On-site

Schedule: Shifting Schedule

Employment Type: Full-time Job

Job Description

The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.

Government Mandated Benefits

  • Insurance Health & Wellness

Insurance Health & Wellness

  • HMO

Professional Development

  • Job Training

Key Responsibilities

  • Handle customer inquiries via chat
  • Resolve account, billing, or service-related concerns
  • Provide accurate and timely information
  • Maintain proper documentation of customer interactions
  • Ensure ...

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