Customer Service Agent

We are the Woolworths Group, 200,000+ passionate individuals committed to 'creating better experiences together for a better tomorrow.' As Australia and New Zealand's largest retailer, encompassing iconic brands like Woolworths Supermarkets, Big W and MilkRun, we relentlessly innovate to serve over 24 million customers weekly. If you're ready to shape a better future, join our supportive, flexible, and inclusive culture, offering immense opportunities to grow and make a real impact.

About The Role

As a Customer Service Agent, your primary role is to provide exceptional customer support and ensure a positive experience with customers within the platform. You will serve as the main point of contact for customers, addressing their inquiries, resolving issues, and facilitating smooth transactions. Your excellent communication skills, problem-solving abilities, and knowledge of the policies and procedures will be instrumental in delivering high-qua...