Job Description
Nigel Wright are delighted to be supporting a growing and customer-focused organisation in the recruitment of a Customer Service Agent.
This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do.
The Opportunity
As a Customer Service Agent, you'll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You'll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service.
Key Responsibilities
* Handle customer enquiries via phone, email and live chat.
* Provide clear and accurate information regarding products and services.
* Resolve customer issues efficiently, escalating complex cases when required.
* Work close...
This is an excellent opportunity to join a supportive team environment where delivering outstanding customer experiences is at the heart of everything they do.
The Opportunity
As a Customer Service Agent, you'll be the first point of contact for customers, helping to resolve enquiries, provide information and ensure a positive experience across multiple communication channels. You'll play a key role within a busy Customer Operations team, taking ownership of customer queries and working collaboratively with colleagues to deliver excellent service.
Key Responsibilities
* Handle customer enquiries via phone, email and live chat.
* Provide clear and accurate information regarding products and services.
* Resolve customer issues efficiently, escalating complex cases when required.
* Work close...
Ready to Apply?
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