Job Description
We are seeking a dedicated and empathetic Customer Service Representative to join our client's team in Spain's beautiful capital, Madrid!
Your responsibilities and impact as a Customer Experience Specialist will be:
Supporting clients’ activities by being the very first point of contact for their customers:
Answering incoming queries from customers and ensuring contractual SLA is maintained
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings
Skills, qualifictaions and interests you need to succeed in this role:
A native level of German and an advanced level of English
Having knowledge about IT platforms, equipment and applicatio...
Ready to Apply?
Take the next step in your AI career. Submit your application to Blu Selection today.
Submit Application