Job Description

Time Type:

Full Time

Customer Service Agent (Contract Logistics)

Move forward as Customer Service Agent at DSV in Ghent.

About the role


As a Customer Service Agent, you will be responsible for the seamless management of logistics services for one or more clients in the pharmaceutical/healthcare sector. In this role, you will act as a liaison between the client and internal departments, as well as external stakeholders. Ensuring that accurate data and schedules are available for the inbound, outbound, and value-added logistics (VAL) processes in the warehouse, and that specific customer agreements and requirements are met.

Other tasks

  • Administrative processing and follow-up of logistics services for assigned customers;

  • Serving as the first operational contact person for assigned customers and as a liaison between the customer and internal departments (such as warehouse, customs, ...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to DSV today.

    Submit Application