Job Description
Be the key to excellent customer service in our Portuguese country! Join our team as a Spanish and Portuguese-speaking Customer Agent and create memorable customer experiences. Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá!'
How you’ll be hosting with heart:
You are the interface between Limehome and the guest as the first point of contact for any inquiries along all channels.
You have a watchful eye and open ear when it comes to feedback from the guest and can find creative solutions for problems.
You give our guests a great Limehome experience by responding to their individual needs, providing all relevant information and leaving your personal touch when interacting with them.
You identify pain points & potential for improvement in day to day business and proactively propose solutions.
You stay in close contact with our Guest Relations Managers to present an optimal solution for each guest no matter the situation.
What...
How you’ll be hosting with heart:
You are the interface between Limehome and the guest as the first point of contact for any inquiries along all channels.
You have a watchful eye and open ear when it comes to feedback from the guest and can find creative solutions for problems.
You give our guests a great Limehome experience by responding to their individual needs, providing all relevant information and leaving your personal touch when interacting with them.
You identify pain points & potential for improvement in day to day business and proactively propose solutions.
You stay in close contact with our Guest Relations Managers to present an optimal solution for each guest no matter the situation.
What...
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