Job Description

Description

:

SUMMARY

Reporting to the Assistant Director – Client Services, this 6 month temporary position will support clients in the follow-up of current files and actively participates in the smooth running of operations with a view to making contractual amendments as soon as possible.

Vacancy: 1 Temporary

Salary Range: $53,590-$66987 This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Responsibilities:

  • Receive customer inquiries (by phone or email), analyze the nature of requests and provide appropriate information

  • Communicate with internal stakeholders (claims analysts, contract administration advisor) to find optimal solutions to the issues raised

  • Analyze and approve/deny...

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