Customer Service Advisor

Customer Service Advisor - Woolwich

Apply today and join our Mayflower group!

We are looking for a customer service advisor to act as the first point of contact for our customers, providing product/service information, answering questions and resolving any emerging problems customers may face with accuracy and efficiency.

You will be a role model and leader in areas of teamwork, customer focus and continuous improvement to align with the company vision and critical success factors.

The role

• Taking calls and building rapport with business customers each day on our contact centre and dealing or directing queries.
• Fixing any issues quickly and efficiently, so customers feel valued every time.
• Interacting with internal stakeholders to solve client queries in a proactive manner.
• Responsible for client liaison and generating sales reports and processing sales orders.
• Work closely wit...