Job Description
Customer Service Advisor - Temporary to Permanent Opportunity
Location: Mansfield
Hours: Monday to Friday, 8:30am - 5:30pm
Start Date: 18th June
Contract: Ongoing Temporary Assignment with Potential for Permanent Employment
We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling.
Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times.
Key Responsibilities:
Responding to customer enquiries via phone, email and live chat
Managing customer requests through a ticketing system
Resolving customer issues efficiently and professionally
Maintaining accurate records of c...
Location: Mansfield
Hours: Monday to Friday, 8:30am - 5:30pm
Start Date: 18th June
Contract: Ongoing Temporary Assignment with Potential for Permanent Employment
We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling.
Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times.
Key Responsibilities:
Responding to customer enquiries via phone, email and live chat
Managing customer requests through a ticketing system
Resolving customer issues efficiently and professionally
Maintaining accurate records of c...
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