Customer Service Advisor

We are looking for a friendly , professional and customer focused Customer Service Advisor to join our Client DMW Logistics in Sutton in Ashfield on a 6-month fixed-term contract.

This is a great opportunity for someone who enjoys helping people, solving problems and delivering excellent customer experience.

Main Duties:

• Respond to customer enquiries via phone and email in a professional and timely manner
• Maintain customer records and update internal systems
• Assist with and complete daily reporting tasks regarding goods received, despatched and produced in the customer required timescales
• Use the Warehouse Management Stock System to process orders in a timely manner
• Complete administrative duties to ensure that all customer requirements are being met
• File and archive paperwork
• Work closely with other departments to ensure customer satisfaction
• Build relationships with customer to...