Job Description
About the job You would be the first point of contact for all customers dealing with incoming calls. As a Customer Service Advisor you are responsible for a variety of customer support matters which range from handling customer enquiries to resolving customer complaints. You will provide excellent customer service support both verbally and written where required to customers within agreed time scales and in an appropriate manner Your role is key in achieving the aim of first contact resolution and meeting departmental contractual obligations Deliver exceptional customer service Respond to inbound calls, emails and complaints from customers Achieve performance...
Salary: £26,267 (37.5 hour contract)
Start Date: Monday 9th March 2026
Please note annual leave will not be available during the training and grad bay period (first 5 weeks of employment)
Your main responsibilities will be:
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