Customer Service Advisor

DESCRIPTION

We are looking for a talented Customer Service Advisor to join our team specializing in Customer service and parts support for our Customer Support Centre in Scoresby

In this role, you will make an impact in the following ways:

• Be the first point of contact for our valued customers across the South Pacific region, delivering exceptional service and building strong relationships.

• Respond promptly and professionally to parts-related inquiries received via phone calls and emails, ensuring customers receive accurate and timely information.

• Assist with parts interpretation , leveraging your knowledge and resources to identify and provide the correct parts for customer needs.

• Offer expert advice on part suitability, guiding customers through the best solutions for their specific jobs and applic...