Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Ripon Branch.

    “Are you passionate about helping others and do you feel that being the best version of yourself each and every day is part of your DNA. If so I would love to hear from you.

    What will you get in return? You will become part of a thriving and passionate team. A team committed to ...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Yorkshire Building Society today.

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