Customer Service Advisor

Customer Services Advisor -

Come and Join the Team of Excellence -Customer Service Advisers needed !!

The Monday–Friday working week will be 8 hr shifts with the earliest starting at 8am- 5pm – Latest 9am-6pm ,so you will need to possess a flexible approach to working hours. Excellent Timekeeping & Attendance are absolutely vital !

The Hourly rate is £9.23 with an additional £1.29 Holiday pay. Based in Coleshill , Birmingham. Parking is provided on site or Colehill Parkway Station is 6 minutes walk ?

You will be the first point of contact for incoming calls / Emails or Portal Contact.

Using an internal database to log the service request and passing across to the scheduling department . You will get involved in Client Surveys and also escalating any complaints , as well and helping clear any backlog’s within other departments.

You will need to be Computer literate , possess a confident telephone manner with ideally experien...