Customer Service Advisor

Embark on a transformative journey as Customer Service Advisor at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care.

Key Critical Skills Required For This Role Include

• The ideal candidate will have excellent communication skills, a problem solving mindset, and a strong commitment to resolving complaints in a professional and timely manner.
• Proven experience in Customer service role in voice or back office process.
• Conflict resolution skills and the ability to handle difficult or emotional conversations.
• Experience in analyzing workflows, optimizing procedures and delivering high quality service.
  
  

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, chang...