Job Description

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Peterborough Branch.

    “Peterborough is a vibrant branch located in a busy city centre with excellent transport links and a diverse customer base. We are passionate about supporting your onboarding journey, so you feel confident delivering great service across multiple channels, including face-to-fac...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Yorkshire Building Society today.

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