Job Description
Customer Care Advisor - Immediate start
Location: Oldham | Full-Time | 2 weeks temp (holiday cover)
Working Hours: Monday-Friday 8:30am-5pm
My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests.
As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers.
Key Responsibilities
Act as the first point of contact for queries via phone
Log, allocate, and update service requests accurately
Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders
Monitor planned and reactive maintenance perfo...
Location: Oldham | Full-Time | 2 weeks temp (holiday cover)
Working Hours: Monday-Friday 8:30am-5pm
My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests.
As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers.
Key Responsibilities
Act as the first point of contact for queries via phone
Log, allocate, and update service requests accurately
Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders
Monitor planned and reactive maintenance perfo...
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