Customer Service Advisor

Job Details

Contractual hours: 36.25

Basis: Full time

Job category/type: XPS Administration

Date posted: 26/11/2025

Job reference: REQ

Job Description

Customer Service Advisor

Location: Newcastle

Employment Type: Permanent, Full Time

Grade: Associate

Hybrid working model

About the Role

Our Member Connect team continues to grow and we are now looking for an outgoing and experienced Customer Service Advisor to join our vibrant Newcastle office with hybrid working. This is an exciting opportunity that would most likely suit someone with previous experience in a contact centre role or within customer services where customer care is of paramount importance. Ideally you will have gained knowledge and experience of handling customers in a variety of situations and are focused on providing first class customer service.

Key Responsibilitie...