Job Description

Overview

Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platforms.

CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’ satisfaction on high quality advertisement and promotions.

Qualifications

  • Bachelor’s degree in any field.
  • Possess professional customer service skills; solutions mindset, multi-tasking, passion for customers and ability to deliver exemplary customer experience.
  • Prior working experiences in customer-oriented product environment, consulting, or operations role.
  • Ability to follow process and collaborate effectively to work in a team.
  • Excellent written and communication skills in native and English language.
  • Basic knowledge on Social media platforms as well as ...

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