Job Description

Description:



Customer Service Advisor


Havant | Full Time | Permanent


Are you passionate about delivering great customer service?


We're looking for a Customer Service Advisor to join a growing business in the home improvements and energy sector. You'll be the first point of contact for customers, handling enquiries, booking appointments, providing updates and ensuring a smooth customer journey from start to finish.


What you'll be doing:



  • Responding to customer enquiries by phone, email and online channels

  • Booking appointments and coordinating with internal teams

  • Providing updates and support throughout the customer journey

  • Resolving customer queries and handling feedback professionally

  • Maintaining accurate records using CRM systems


    • What we're looking for:



  • Previous customer ...

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