Job Description
Our client is seeking a proactive and customer-focused Customer Service Advisor to join their growing team. This is a fantastic opportunity for an experienced customer service professional who enjoys taking ownership of customer enquiries, solving problems, and working collaboratively across multiple departments to ensure outstanding service delivery.
As a key member of the Customer Service team, you will be responsible for managing customer interactions from initial contact through to resolution, ensuring every customer receives a professional, friendly and efficient service. You will need to have access to your own vehicle due to the location.
As a Customer Service Advisor, your key responsibilities will include:
* Delivering exceptional customer service via telephone, email and online chat
* Processing customer orders, returns, credits and associated data accurately
* Managing customer enquiries from first contact through to resolution
* Resolving complaint...
As a key member of the Customer Service team, you will be responsible for managing customer interactions from initial contact through to resolution, ensuring every customer receives a professional, friendly and efficient service. You will need to have access to your own vehicle due to the location.
As a Customer Service Advisor, your key responsibilities will include:
* Delivering exceptional customer service via telephone, email and online chat
* Processing customer orders, returns, credits and associated data accurately
* Managing customer enquiries from first contact through to resolution
* Resolving complaint...
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