Job Description

Join Fidelity Canada as a Customer Service Advisor, providing exceptional support to investment advisors, teams, and clients in a hybrid environment. Leverage your communication skills and passion for excellent service in this rewarding role.
The Advisor Service Center Representative position is available in Toronto and Calgary, requiring college diplomas, strong communication skills, and a collaborative spirit. You’ll support advisors with their investment strategies, handle client inquiries, and provide timely solutions. The role also involves rotating shifts from Monday to Friday between 8 a.m. and 8 p.m. EST.
Key Responsibilities:
• Deliver outstanding service to investment advisors and clients
• Manage requests and direct to appropriate departments
• Support clients with investment strategies and inquiries
• Work hybrid, adapting to various working conditions
• Embrace new technologies to enhance service delivery
Requirements:
• College diploma required;...

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