Customer Service Advisor

An exciting opportunity for a SERVICE ADVISOR has arisen at a privately-owned volume main dealer in Exeter.

You’ll be representing a well-known, quality brand – renowned for its design and EV / Hybrid technology.

You will be responsible for.

• Taking customer bookings via all mediums.
• Processing bookings through the internal dealer-Management-System (Kerridge).
• Communicating effectively with the technical team and relevant members of all other departments.
• Keeping your customers fully updated throughout work-in-progress.
• Upselling additional work required and a range of approved products and services.
• Informing customers pf product recalls, updates and offers.
• Working to departmental deadlines, budgets and targets.
• Delivering a very high standard of customer service.

A very competitive salary package is on offer, tailored to recognise you experience, skills and any related accre...