Customer Service Advisor

We’re partnering with a leading student accommodation operator to appoint a Customer Service Advisor for one of their modern, purpose-built sites in Leicester.

This is an excellent opportunity for someone who enjoys being at the heart of a residential community, delivering exceptional customer service and creating a positive experience for residents on a daily basis.

You’ll be a visible presence across the building, supporting residents, visitors, and operational teams while helping to ensure the site runs smoothly, safely, and efficiently.

The Role

• Deliver a professional and welcoming front-of-house reception service for residents, visitors, contractors, and partners
• Actively engage with residents throughout the building, providing support and ensuring a positive customer experience
• Handle day-to-day enquiries, resolving issues efficiently and escalating where required
• Assist with r...