Job Description

Customer Service Advisor

Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment.

As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally.

Key Responsibilities

  • Answer incoming customer telephone calls and provide a high level of customer service.
  • Respond to customer enquiries via email in a timely and professional manner.
  • Process and update customer information using the company’s in-house system.
  • Handle customer queries, complaints, and requests effectively.
  • Liaise with internal departments to ensure customer requirements are met.
  • Maintain accurate records of...

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