Job Description
Position
As a Customer Service Advisor working on a 3 month Fixed Term Contract, you will join our customer service team working in a fast paced contact centre, assisting customers with parking permit solutions. This role is handling inbound phone calls and dealing with administration duties - so if you can give excellent service over the phone and in writing, we need you!
Key Responsibilities
- To be the first line of support for customer contact over the telephone and via email
- To assist all our customers with resolution to their car parking permit queries
- Provide exceptional customer service at all times
- Ensure the quality of work is generated to the highest standard
- Provide friendly and efficient customer service
- Adhere the IPC Code of Practise at all times, along with internal policies and procedures
Qualifications
- Experience within a fast paced, dynamic role
Ready to Apply?
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