Customer Service Adviser

Join us as a Customer Service Adviser in Bangor, North Wales

• You’ll be the first point of support for our personal banking customers in one of our telephony banking teams
• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
• This job does not meet Skilled Worker visa sponsorship requirements

What you ll do

In this role you'll be applying your customer service expertise when dealing with and referring customer queries. Whether it's carrying out day-to-day banking transactions like paying bills, or helping our customers identify products and services that are right for them; you'll be on the other end of the phone to take their calls.

As a Customer Service Adviser, we’ll count on you to let ...