Customer Service Administrator – Temporary

Customer Service Administrator – Temporary

Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Coordinator to join their issue management team. The role will be working on a hybrid basis after the initial training.

Key Responsibilities for Customer Service Coordinator job;

• Provide first class customer service at all times
• Ensure all part returns are actioned with the SLA agreed
• Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was in terms of the failed job
• Contact the customer and provide and update
• Determine if a cost should be applied to the order, core or rehire
• Adherence to all company policies and procedures.

Key Skills required for Customer Service Coordinator job;

• Experience within customer service.
• Excellent ...