Job Description

Job Description

The purpose of a Customer Services Administrator is to support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.

Part-time | 20 hours per week | 12-month FTC
Shift Pattern: 21:30 to 06:00 (Night shifts)

Salary: £15,005 per annum

  • Answering calls for both internal and external personnel.
  • Problem solving for client, customer and Internal departments.
  • Meeting customer and client expectations.
  • Resolving customer and client queries.
  • Collating accurate information for client KPI packs and internal business reporting.
  • Maintain a high level of customer/ client focus.
  • Provide various reports for clients in a timely manner.
  • Check PODs have cleared on the system, investigate and clear down unallocated POD’s.
  • Ready to Apply?

    Take the next step in your AI career. Submit your application to Culina Group today.

    Submit Application