Customer Service Administrator-Fleet

Working Model: Hybrid Working – 1 Day Working From Home Per Week

We’re recruiting on behalf of a leading Fleet Solutions business for a Customer Service Fleet Administrator to join a busy, fast-paced customer support team within a growing commercial environment.

If you enjoy helping customers, thrive in a busy office and are confident handling calls and emails, this could be a great opportunity to join a supportive team with full training provided.

What You’ll Be Doing

• Handling inbound and outbound customer calls
• Responding to customer queries via email
• Supporting customers through the vehicle and benefits process
• Managing orders, deliveries and ongoing account queries
• Liaising with suppliers, dealerships and external partners
• Updating internal systems and maintaining accurate records
• Explaining costs, options and scheme information clearly
• Working...