Customer Service Administrator

Customer Service Administrator

Full-time | Permanent | Edinburgh (Office-based)

An established, long-standing business based in Edinburgh is seeking a Customer Service & Administration Officer to join their close-knit team. This is a permanent, office-based role offering variety, responsibility, and the opportunity to become a key part of day-to-day operations within a supportive and friendly working environment.

The organisation is family-run, with a high staff retention rate and a relaxed, collaborative culture where everyone supports one another.

The Role

This is a hands-on role supporting the smooth running of the office and wider operations. You will be involved in customer service, administration, order coordination, and liaising with internal teams and external suppliers.

This position is ideally full-time (Monday to Friday, 9am-5pm)

Key Responsibilities