Job Description
Customer Services Administrator (temporary ongoing)
Cramlington (site based)
We are looking for a Customer Services Administrator to join our client, an established engineering company. This is a varied role where you'll be the first point of contact for customers, handling telephone calls, enquiries and emails while providing excellent customer service.
Key responsibilities will include:
* Answering incoming calls and customer enquiries
* Managing emails and responding promptly to customer requests
* Processing orders and updating customer records
* Supporting colleagues across the business with administrative tasks
* Building positive relationships with customers and suppliers
Criteria:
* Excellent communication and organisational skills
* Previous customer service administration experience
* A positive, friendly and professional approach
* Good IT skills and attention to deta...
Cramlington (site based)
We are looking for a Customer Services Administrator to join our client, an established engineering company. This is a varied role where you'll be the first point of contact for customers, handling telephone calls, enquiries and emails while providing excellent customer service.
Key responsibilities will include:
* Answering incoming calls and customer enquiries
* Managing emails and responding promptly to customer requests
* Processing orders and updating customer records
* Supporting colleagues across the business with administrative tasks
* Building positive relationships with customers and suppliers
Criteria:
* Excellent communication and organisational skills
* Previous customer service administration experience
* A positive, friendly and professional approach
* Good IT skills and attention to deta...
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