Customer Service Administrator

Evertz Microsystems Ltd. is a growing high-technology company and a worldwide leader in the design and manufacture of professional equipment for the television broadcast, film & HDTV production & post-production, cable and telco industries.



Responsibilities:





+ Respond to incoming inquiries, and assign cases to Service staff



+ Provide administrative support to Service department



+ Enter caller and case information accurately and efficiently into company ticketing system



+ Assist in the scheduling and planning travel for Service-related customer visits



+ Maintain an adequate inventory of office supplies



+ Preparation of training materials



+ Punch-list tracking & updating, creating meeting minutes and documentation



+ Other duties as assigned





Qualifications:


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