Customer Service Administrator

​Are you an experienced customer service professional who thrives in a fast paced environment?

My client, a well established business based in Bishop Auckland, is looking for a Customer Service Advisor to join their busy and supportive team. This is an excellent opportunity for someone who enjoys working collaboratively across departments and takes pride in providing a first class customer experience.

In this varied role, you will be responsible for handling customer orders, managing queries, and resolving complaints or issues efficiently and professionally. You will play a key part in ensuring orders are processed accurately and customers are kept informed throughout the journey.

Key Responsibilities

·Work closely with the sales and production teams to enhance the overall customer experience

·Support the order coordination process to improve efficiency and effectiveness

·Ensure all data entry is accurate and completed within requ...