Job Description

Customer Service Administrator

* Belfast

* Salary £12.70 to £16.92ph DOE

* Monday to Friday 09:00 - 17:00

About the Role

We’re looking for an organised and proactive Customer Service Administrator to join our client’s manufacturing business in Ireland on a permanent basis.

You’ll be working in a fast-paced environment, managing orders, handling customer enquiries, and supporting the wider operations team — so resilience, accuracy, and a calm approach under pressure are essential.

Key Responsibilities

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Handling inbound customer calls and providing professional, timely support

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Managing and responding to queries from a shared email inbox

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Processing sales orders accurately and ensuring production teams are updated

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Liaising with internal departments such as production, dispatch, and accounts

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Assisting the wider customer serv...

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