Job Description

**Job Description:**

**Position Summary**

This position provides administrative and customer support for the Field Service organization. Responsibilities include maintaining customer records, coordinating and supporting service-related activities, promoting and administering maintenance agreements, and assisting sales and marketing initiatives. The role operates with minimal supervision from the Field Service Manager and serves as a key support resource for U.S. office operations. The incumbent is responsible for ensuring compliance with company and departmental policies, as well as adhering to established Field Service Standard Operating Procedures (FS-SOPs) to support efficient and consistent service delivery.

**Essential functions of the job (responsibilities):**

+ Prepare initial maintenance agreement and service contract quotations in collaboration with Service Managers and Field Service Engineers.
+ Process service contracts associated with ...

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