Customer Service & Admin Coordinator

OVERVIEW

We are recruiting on behalf of our client for a Customer Service & Admin Coordinator.

Our client is a US-based e-commerce business seeking a reliable and detail-oriented coordinator to serve as a central point of contact for customer inquiries while managing key administrative functions.

This role is well-suited to someone who takes ownership of their work, responds promptly to customer needs, and keeps back‑end processes running smoothly.

The position is fully remote and requires availability during US Eastern Standard Time (EST) business hours.

KEY RESPONSIBILITIES

• Respond to customer inquiries promptly and professionally via email and other communication channels
• Manage and process purchase orders accurately, ensuring timely follow‑up and resolution of any discrepancies
• Maintain and update system pricing, ensuring records are current and consistent
• Assist with the creation, updatin...