Customer Service Admin Clerk - Freight forwarding/logistics

Our client is seeking a motivated and customer-focused Customer Service Admin Clerk to join their growing team in Alexandria, NSW.

This role is ideal for someone with 1-2 years of experience in the freight forwarding or logistics industry who enjoys working in a fast-paced environment and providing exceptional support to both customers and internal stakeholders.

You will play a key role in supporting the Operations and Sales teams through professional communication, customer service, quotation preparation, and day-to-day administrative support.

Key Responsibilities

• Provide comprehensive customer service via phone and email
• Perform general administrative duties
• Prepare quotations for air freight, ocean freight, offshore shipments, 3PL services, and domestic/interstate transport
• Support the Sales team with the preparation of brochures, presentations, and sales kits
• Respond to customer enquir...