Job Description

Job Title: Customer Service Representative
Location: Chelmsford

Remuneration: £12.71 per hour
Contract Details: Temporary, with potential for permanent placement

IMMEDIATE START AVAILABLE

Responsibilities:

Engage with customers at the trade counter, providing top-notch service with a smile!
Keep up-to-date with our product portfolio, promotions, and training - your knowledge is key!
Build strong relationships with colleagues, customers, and suppliers through effective communication.
Handle customer requests, orders, and complaints swiftly to ensure satisfaction.
Prepare the trade counter and customer area, keeping it stocked, clean, and welcoming.
Raise competitive sales quotations and follow up to finalise orders.
Source and order non-stock items promptly from within the organisation.
Maintain accurate stock levels and participate in stock takes.
Manage returned products in accordance with warranty policies.
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