Customer Service Admin | B2B (Remote)

About the job Customer Service Admin | B2B (Remote)

Customer Service Admin | B2B (Remote)

Remote | Full-Time | AU Client | B2B Accounts Receivable & Collections

About the Role

We are seeking an experienced Customer Service & Administration Officer to provide end-to-end support across client communication, order management, accounts assistance, and general business administration.

This role supports an Australian company and requires excellent customer service capability, clear communication, and strong attention to detail. The ideal candidate understands B2B operations, thrives in high-volume environments, and has experience supporting sales, finance, logistics, or service delivery teams.

Key Responsibilities

Customer Service & Client Support

Manage inbound customer enquiries via phone, email, and chat.

Provide fast, professional responses regarding orders, in...