Customer Sales Representative - Remote

Job Description

Kingdom Trip is a growing leisure, travel, and tourism company based in Karachi serving customers across Pakistan. We are seeking a motivated Customer Sales Representative to join our Karachi team on a 12-month contract with potential for long‑term employment. This role handles inbound and outbound customer interactions to promote travel packages, answer inquiries, and close sales while maintaining high service standards.

• Manage customer contacts: Respond to inquiries via phone, chat, and email; qualify leads and follow up to convert prospects to bookings.
• Sales and targets: Present travel products and promotions, achieve individual monthly sales targets, and accurately record sales activity in the CRM.
• Customer service: Resolve booking issues, provide product information, coordinate with operations for confirmations and changes, and ensure a smooth customer experience.
• Market knowled...