Job Description

  • Exciting new position !!
  • Growing organisation with ambitious future plans.

    • About Our Client

    This is an opportunity to join a small-sized business operating within the industrial and manufacturing sector. The company is committed to delivering high-quality products and services to its clients and values strong, results-driven customer relationships.

    Job Description

  • Manage and nurture relationships with key customers to ensure satisfaction and retention.
  • Identify new business opportunities.
  • Act as the primary point of contact for all customer-related inquiries and issues.
  • Collaborate with internal teams to ensure customer orders and projects are completed efficiently.
  • Analyse customer feedback and provide actionable insights to improve services.
  • Develop strategies to grow the customer base and enhance customer loyalty.
  • Monitor and report on customer service metrics and perfor...

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