Job Description
Customer Sales Advisor
Smethwick
Salary: £26k to £28k
About the Role
We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support.
Key Responsibilities
Handle telephone and email sales enquiries professionally.
Process customer orders and ensure timely delivery.
Respond to customer queries and resolve issues or escalate where appropriate.
Monitor repair jobs and provide customers with regular updates.
Maintain accurate CRM records and sales administration.
Arrange collections for returned goods.
Monitor back orders and urgent requirements, liaising with production where necessary.
Prepare export documentation and customer invoices where required.
Support Sales Managers with quotations, pricing and order updates.
Promote compan...
Smethwick
Salary: £26k to £28k
About the Role
We are seeking a proactive Customer Sales Advisor to join a busy sales team. This role is ideal for someone with experience in telephone-based sales and customer service who enjoys building relationships, processing orders and delivering exceptional customer support.
Key Responsibilities
Handle telephone and email sales enquiries professionally.
Process customer orders and ensure timely delivery.
Respond to customer queries and resolve issues or escalate where appropriate.
Monitor repair jobs and provide customers with regular updates.
Maintain accurate CRM records and sales administration.
Arrange collections for returned goods.
Monitor back orders and urgent requirements, liaising with production where necessary.
Prepare export documentation and customer invoices where required.
Support Sales Managers with quotations, pricing and order updates.
Promote compan...
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