Customer Retention Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Retention Specialist based in Spain.

Join a retention marketing team focused on building meaningful customer relationships and improving long-term engagement through data‑driven strategies. In this role, you will analyze user behavior, design personalized retention initiatives, and optimize customer journeys across multiple lifecycle stages. You will combine analytics, campaign management, and experimentation to deliver measurable improvements in customer value and loyalty. Working closely with cross‑functional teams, you will help shape communication strategies, test new ideas, and turn insights into impactful retention programs. This position offers the opportunity to work in a f...